Lemon Circle

Rewards are Beautiful

HOW IT WORKS

With every purchase, you receive one point on your LEMON CIRCLE to spend with us!

ENJOY Exclusive Perks: MEMBER-Only Events, Gift Wrap, and More. What is more beautiful than that?

EARN POINTS: Provide your email address at checkout, in-store or online, and points will be automatically added to your account. Earn rewards on everything before taxes, shipping, and fees.

1 POINT PER $1: It’s that LEMON simple!

Want to earn more?

SHOP our DOUBLE POINTS DAYS! Look for them throughout the year!

YOUR POINTS NEVER EXPIRE!

 

REWARDS ARE BEAUTIFUL

For every 300 points, receive a $5 LEMON GIFT NOTE!*

*Before shipping, taxes, and fees. Points cannot be used to reduce sales tax or other mandatory fees as required by law.

 

GENERAL INFORMATION

What is LEMON CIRCLE?

LEMON CIRCLE is the LEMON GRASS HOME AND GIFTS rewards program, giving you rewards, access, and experiences. Members earn points that add up to LEMON GRASS HOME AND GIFTS Notes, redeemable in stores or online at LEMONGRASSHOMEANDGIFTS.com.

Who can join LEMON CIRCLE?

Any United States resident, 18 or older, who provides valid and accurate information may join.

Is it free to join LEMON CIRCLE?

Yes, joining is free.

How do I join?

Join online or in-store. Ask any salesperson to help you join in-store.

What information do I need to join?

You’ll be asked for your first and last name, mobile phone number, and email address. We never sell, distribute, or share your information unless required by law.

Need help joining? Ask your salesperson or call us at 509.737.1994.

Is my personal information protected?

Yes. LEMON GRASS HOME AND GIFTS prioritizes the confidentiality and security of your information. See our Privacy Policy for details.

Do I have to provide my email address and mobile number?

Yes. Your email and mobile number allow us to look up your LEMON CIRCLE account, and both are required to earn points. Keep your contact information up to date. After joining, we’ll send an email to verify your number.

What will you do with my email if I provide it?

When you provide your email to join, you’re opting into marketing communications from us. Update your preferences anytime online, or unsubscribe via the link in our emails. Note: Opting out will not affect service messages related to LEMON CIRCLE.

What happens if I do not verify my email?

Without email verification, you may not receive your LEMON GRASS HOME AND GIFTS Notes, as they’re associated with your verified email.

How do I identify myself as a LEMON CIRCLE member at checkout?

Provide your email at checkout to apply points, LEMON GRASS HOME AND GIFTS Notes, and other benefits. Online, ensure your LEMON CIRCLE account is linked to your shopping account.

If you check out online as a guest, you may not receive points. Call or email us to add points if needed.

How do I update my LEMON CIRCLE account information?

Sign into your LEMON CIRCLE account at LEMONGRASSHOMEANDGIFTS.com or call us at 509.737.1994.

How do I opt out of marketing emails?

Update your preferences anytime by clicking the unsubscribe link in our emails or through your account on LEMONGRASSHOMEANDGIFTS.com.

What happens if I opt out of marketing emails?

Opting out of marketing emails does not affect your rewards, but you may miss exclusive promotions like First to Shop and Early Access.

How can I opt back into marketing emails?

Update your preferences online by signing into your LEMONGRASSHOMEANDGIFTS.COM account.

 

BENEFITS AND REWARDS

Rewards come in the form of points and LEMON GRASS HOME AND GIFTS Notes. Members earn 1 point per $1 on qualifying items, converting to a LEMON GRASS HOME AND GIFTS Note upon reaching a points threshold. Certain cardmembers may earn extra points per dollar depending on their LEMON CIRCLE status. Benefits include special events and services. There is no cash value to LEMON CIRCLE.

Can I combine benefits, rewards, and promotions?

Restrictions may apply. Contact us at 509.737.1994 for details.

 

REWARDS: POINTS

What are LEMON CIRCLE benefits and rewards?

Rewards include points and LEMON GRASS HOME AND GIFTS Notes, earned at 1 point per $1 on qualifying items.

Can I combine benefits, rewards, and promotions?

Some restrictions apply.

How can I check my rewards balances?

Check your account balances by calling us, visiting our store, or logging into your account at LEMONGRASSHOMEANDGIFTS.COM.

How can I start earning points?

Just shop and identify yourself as a LEMON CIRCLE member each time you purchase.

What do you mean by qualifying items?

Some products, such as shipping, taxes, and online gift cards, do not earn points. Other exclusions may apply during promotions.

What’s the difference between base points and bonus points?

  • Base points: Earned at 1 point per $1 on qualifying items.
  • Bonus points: Promotional opportunities may offer extra points for a limited time.

Double Points Days cannot be combined with other bonus point promotions.

How do you calculate my points?

Points are based on the net spend on qualifying items, rounded to the nearest dollar.

Can my points be exchanged or cashed out?

No, points do not have a cash value and can only be converted to a LEMON GRASS HOME AND GIFTS Note.

Why didn’t I earn points on my purchase?

Make sure you identify yourself as a member. Special offers have eligibility requirements for earning points.

Do my points expire?

No, points do not expire.

What happens if I return merchandise?

Points earned on returned items will be deducted from your balance.

What happens if my points balance is negative?

Future points earned will first offset the negative balance.

 

REWARDS: LEMON GRASS HOME AND GIFTS NOTES

What is a LEMON GRASS HOME AND GIFTS Note?

LEMON GRASS HOME AND GIFTS Notes are awarded when reaching certain points or during promotions, redeemable in-store or online.

Where can I use my LEMON GRASS HOME AND GIFTS Notes?

Notes can be redeemed in-store or online at LEMON GRASS HOME AND GIFTS.

How do I use my LEMON GRASS HOME AND GIFTS Notes?

Notes are applied to the total purchase, including taxes and fees.

Do LEMON GRASS HOME AND GIFTS Notes expire?

No, they do not expire.

What are Personal Double Points Days?

Earn double points on any day you choose. Double Points Days cannot combine with other promotions.

 

CANCELING LEMON CIRCLE MEMBERSHIP

How do I cancel my LEMON CIRCLE membership?

Call us at 509.737.1944.

Can I cash out my points if I cancel my membership?

No, points and Notes have no cash value and are forfeited upon cancellation.